Privacy Policy

Cookies & Co.


These internet pages partially use cookies. Cookies do not cause damage to your computer and do not contain viruses. The purpose of cookies is to make our site more user friendly, effective and secure. Cookies are small text files that your browser saves on your computer. Most of the cookies we use are known as “session-cookies”. They are automatically deleted after the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser on your next visit. You can adjust your browser settings so that you are notified about the placement of cookies and are able to only allow cookies in individual cases, accept cookies in certain cases or generally block cookies, and activate the automatic deletion of cookies when you close the browser. When cookies are disabled, certain features of our website may not function correctly.

Server log files

The provider of the pages automatically collects and stores information in what are known as server log files, which your browser automatically sends to us. These are: browser type and browser version operating system used, referrer URL, host name of the computer used for website access, time of server enquiry. This data cannot be mapped to individual people. This data is not merged with other data sources. We reserve the right to review this data, if concrete evidence of illegal use becomes known to us.

Contact form

If you contact us via the contact form, the requested information on the form, including contact data specified by you, will be stored by us solely for the purpose of processing the request and for follow-up questions. We will not share this data without your consent.

Newsletter details

If you wish to receive the newsletter offered on this website, we require an email address and information that allows us to verify that you are the owner of the email address that has been provided and that you agree to receive the newsletter. Further data is not collected. We use this data exclusively to send you the requested information and we do not pass it on to third parties. You can revoke your consent to the storage and use of your data and email address for the delivery of the newsletter at any time by clicking on the “unsubscribe” link in the newsletter.

Privacy policy for the use of Google Analytics

This website uses features of the Google Analytics web analysis service. This is provided by Google Inc.,1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses what are known as “cookies”. These are text files which are stored on your computer and facilitate analysis of how you use the website. The information on your use of this website gathered by the cookie is, as a rule, transmitted to a Google server in the USA and stored there. Further information on how Google Analytics handles user data can be found in Google’s privacy policy at Browser Plugin. You can prevent cookies from being stored by adjusting the appropriate settings in your browser software. Please note that if you do this, you may not be able to use all functions of this website to their full extent. In addition, you can prevent Google from collecting the data on your use of the website (including your IP address) generated by the cookie, and also prevent the processing of this data by Google by downloading and installing the browser plugin available via the following link: Objection to data collection. You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be created, which will prevent the collection of any of your data when visiting this website in future. Deactivating Google Analytics

Data protection declaration for the use of Facebook plug-ins (‘Like’ button)

Plug-ins are installed on our website created by the social media site Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, United States. You can recognise the Facebook plug-ins by the Facebook logo or ‘Like’ button on our page. You can find an overview of the Facebook plug-ins here: When you visit our website, the plug-in will establish a direct connection between your browser and the Facebook server. Facebook is then informed that you have visited our page with your IP address. If you click on the Facebook “like” button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This means that Facebook will be able to match your visit to our pages with your user account. Please note that as the provider of the pages, we do not know anything about the content of the transmitted data or its use by Facebook. For further information, please refer to the Facebook privacy policy at If you do not want Facebook to know about your visit to our website and link it to your Facebook user account, please log out of your Facebook account.

Privacy policy for the use of Instagram

Functions of the Instagram service are integrated into our pages. These functions are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. When you are logged into your Instagram account, you can link the content of our website pages with your Instagram profile. This means that Instagram will be able to match your visit to our pages with your user account. Please note that as the provider of the pages, we do not know anything about the content of the transmitted data or its use by Instagram. Further information about Instagram’s privacy policy can be found at

Data protection declaration for the use of Google Maps

These web pages use the Google Maps API cartographic service, which is provided by Google Inc.,1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. It is necessary to store your IP address when using Google Maps functions. As a general rule, this information is transmitted to a Google server in the USA where it is stored. The provider of this website does not have any influence over the transmission of data. For further information on how user data is processed, please refer to the Google privacy policy at

Privacy policy for the use of YouTube

Our website uses plug-ins from Google’s YouTube website. The site is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages that has been enabled with a YouTube plugin, you will be connected to YouTube’s servers. The YouTube server is then informed which of our pages you have visited. When you are logged into your YouTube account, you are enabling YouTube to map your web surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account. For further information on how user data is processed, please refer to the YouTube privacy policy at:

Privacy policy for the use of Google Analytics Remarketing

The pages of our website use retargeting technologies provided by Google. The service provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. This enables us to reach visitors to our website in a targeted way through the use of personalised and interest-based advertising. Advertising is shown on the basis of a cookies analysis of previous website use and web surfing behaviour. To our knowledge, no personal data is saved. A cookie is stored for the purpose of recording anonymised data relating to the users’ interests, which enables advertising to be customised to match this information. These cookies are small text files which are stored on your computer or mobile end device. You can permanently disable cookies for retargeting by deactivating interest-based advertising by Google here: You will find further information and the privacy policy in Google’s data protection declaration at

Registering on this website

You can register on our website, which will enable you to use additional features on the site. We only use the data entered to enable you to make use of the respective offer or service for which you have registered. In the case of important changes, for example changes to the scope of the offer or necessary technical changes, we use the email address provided upon registration to inform you via email of the aforementioned changes.

Processing of data (customer data and contract data)
We collect, process, and use personal data only insofar as this is necessary for the establishment, content development or modification of the legal relationship (inventory data). We collect, process, and use personal data on the use of our internet pages (usage data) only insofar as this is necessary to allow the user to make use of the service or to make payments.

DialogShift chat application on our website

Our website uses the chat application of DialogShift GmbH, Rheinsberger Str. 76/77, 10115 Berlin. This application processes and stores data for the purpose of web analysis, to operate the chat application and to answer queries. 

For the operation of the chat function, the chat texts are stored and a cookie with a unique ID is set – this is used to recognise you as a customer. 

A cookie is a small text file that is stored locally in the cache on your device. Using this cookie, our application recognises the device and can retrieve past chat logs. This cookie is stored for 90 days since last use. You can disable the storage of cookies in your browser settings. However, without the use of cookies, the chat function cannot be performed.

The possible disclosure of e.g. name, e-mail address or a telephone number is voluntary and with the consent to temporarily use and store this data for the purpose of contacting you until the end of the contact. This personal data is deleted after 90 days. 

The legal basis for data processing is Article 6 (1) lit. F DS-GVO based on our legitimate interest in effective customer support, for statistical analysis of user behaviour and for optimisation purposes of our offers.

DialogShift offers at  

for further information on the collection and use of data and on your rights and options for protecting your privacy. 

Data transfer upon conclusion of the agreement for services and digital content

We only transfer personal data to third parties insofar as this is necessary in the course of processing the contract, for example to the credit institutions commissioned to carry out payment processing. Any further transmission of data is only possible if you have expressly agreed to this. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

Encrypted payment transactions on this website
Payment transactions using the most common forms of payment (Visa/Mastercard, direct debits) is only carried out using an encrypted SSL connection. You can check you have an encrypted connection when you see that the browser’s address field has changed from “http://” to “https://” and when you see the lock symbol in the browser address bar. During encrypted communications, payment information you have passed onto us cannot be read by third parties.

Information, deletion, blocking
At any time, you have a right to access information about your stored personal data, its origin and recipients and the purpose of the data processing, as well as the right to correction, blocking or deletion of such data. Should you have further questions on the subject of personal data, you can contact us at any time at the address given in the legal notices.

Objection to advertising emails
Regarding the contact data published as part of our obligation to publish legal notices, we hereby prohibit its use for the purpose of sending unsolicited advertisements and information material. The operators of these pages reserve the express right to take legal steps in the event of unsolicited promotional information, such as spam emails, being sent.

Contact Details