Getting more for the same price - everyone is happy about that. Especially if the "more" is a more luxurious hotel room. Below you can find out when you are entitled to a room upgrade.
What is a room upgrade?
The English term "upgrade" means to enhance or upgrade. In the hotel sector, a room upgrade means upgrading to a higher room category. For example, if you have a Book a hotel in Munichyou may be upgraded from a cheap room to a more expensive, more comfortable room.
For example, instead of a standard double room, you will be given a business room or a superior double room. It would also be possible to upgrade to a room with a garden view if the windows in the booked room face the street. In some hotels, this is referred to as a room update instead of a room upgrade.
When do I get a room upgrade?
Book the desired category in advance
It is best to book the desired room directly. Getting a room upgrade is not guaranteed. So if you absolutely want to stay in a certain room category, you should book it from the outset.
Room upgrade due to overbooking
If a hotel is overbooked, you will often get an upgrade, as the more expensive rooms are often still available. In the event of an overbooking, a better room is usually always offered, never a cheaper room than the one that was paid for. There are no additional costs for you. In special cases, if there really is not a single, more expensive room available, you may be offered a cheaper room than the one originally booked. In this case, however, the hotel will of course refund the difference in cost.
Regular guests receive room upgrade
If you visit the hotel often, they will know you and will be happy to offer you a room upgrade during your next stay, either on their own or on request. However, do not expect this, as a room upgrade is not a sure thing.
Don't book the cheapest room
As is well known, it is easier to be upgraded if you have already traveled part of the route yourself. In general, you will not be upgraded if you have already booked the lowest room category. Book 1-2 categories higher to get an even better room upgrade.
Room upgrade possible through bonus programs
As a member of hotel bonus programs, you collect bonus points with every overnight stay, which you can then exchange for an upgrade, among other things.
Room upgrade - Conclusion
You can usually get a room upgrade if the room category you have booked is already taken. If you really want an upgrade, but this is not possible free of charge, you can get a better room in most hotels on site for a fee.
You can find more topics relating to travel, vacations and hotels in our Blog.
Photo © beeboys - stock.adobe.com
